Complaints, Complaints and Complaints, how come FastHosts never cared?

I haven’t used FastHosts personally, which made me to browse other vps review sites and chat with their former customers, and what I found only complaints.

Most of the users are happy with the quality of their hardware, but when it comes to support, it is a big NO. After spending hours online reading reviews, I got one conclusion, if you are getting fasthosts, then finger crossed.

One thing I am curious of though is how come fasthosts never interacted with their unhappy users on forums and blog posts.

Premium hardware

At SherWeb, we make no compromise in the use of advanced technologies. We rely on high-performance Dell PowerEdge servers and leading virtualization software technologies to host all our virtual systems.

Complete system isolation

On SherWeb’s VPS, other users and their actions have no effect whatsoever on your service. Each virtual server is independent, which means full isolation, full speed, and guaranteed resources and performance.

Painless migration

Thanks to sophisticated migration utilities, we can ensure the seamless transfer of your web hosting data, server environment, applications, and settings from your current server to our VPS, with minimum downtime. Our migration specialists monitor all phases of the transfer and verify that your data is accurately translated.

Easy management

The intuitive web-based Parallels Plesk panel enables you to keep control over every aspect of your virtual environment. You can perform your own software installation, manage the applications, restart your server, and much more. You also have full administrative access to your virtual server.

Instant scalability

With SherWeb’s VPS, you can upgrade your system’s resources instantly anywhere, anytime. Increase your service plan to provide more resources such as storage, memory, and bandwidth, in real-time, without having to worry about downtime.

The Key Features of Superb Internet VPS soluctions

Dual Intel Xeon Quad-core servers
Guaranteed availability of resources
Guaranteed CPU share, and more when available
Reserved RAM
RAID-10 disk storage
Burstable RAM to double of Guaranteed RAM
64-bit and 32-bit Linux and Windows images (available)
Full root access and rebooting
Tier-1 redundant bandwidth
Intuitive MyCP® control panel for VPS management and reboots
Company-owned equipment and SSAE 16 Certified & Audited data centers
Experience of a VPS Hosting leader since 1996

THE SUPERB STANDARD™

A lot of companies guarantee “great customer service” or “reliability” without ever clearly saying what those things mean. So, how do you know what they’re actually promising? How can you be sure exactly what you’re getting? We fervently uphold the Superb Standard®—our pledge to provide you with exceptional, industry-leading products and services—and we proudly state what that means. Since 1996, we have honored our commitment to keeping our valued customers Ahead of the Rest®. It is because of this commitment, we believe, that we are the industry’s most-awarded hosting company.

THE SUPERB STANDARD™ GUARANTEES:

100% network uptime SLA
Zero Packet Loss from us to our Tier 1 Backbone Providers and Peers
Latency Below 3ms from us to our Tier 1 Backbone Providers and local Peers
2 hours hardware replacement SLA
30-day money-back guarantee
24x7x365 phone support
Free unlimited support for the first 30 days for new customers
Price match against any competitors’ current advertised offers

Price

EasyCGI’s vps plan starts from $39.99 /month (yearly subscription) or $49.99 / month (monthly subscription), compare to a few other well known vps providers, their price is not competitive.

Flexibility

They offer 4 different plans, where many providers already offer scalable plans.

Support

Reviews submitted by EasyCGI’s customers suggest that their support is not satisfying, but I believe that they are many happy customers, if you have any comments to make on their support, please share with us.

Data Center

EasyCGI utilizes two data centers in the Boston, MA area.

About the Provider (derived from official site)

EasyCGI utilizes two data centers in the Boston, MA area. Combined, they occupy over 2400 square feet of space, comprised of over 800 Servers and half a Petabyte of storage. Each center is equipped with:

• 24×7 security
• Both data centers run on N+1 power (both A/C and D/C)
• and have the same network architecture and equipment.

EasyCGI’s network infrastructure is comprised of a pooled server environment, which gives virtually any server on the network the ability to access Web site files when a request occurs.

Their front-end network consists of:

• dual redundant M7I routers
• 2 firewalls incorporating IDP technology cross-connected to the outside world with BGP border gateway protocol.

Site data is parsed by dual Big Iron load balancers and is then managed by our DELL servers, which are split into application pools (Web, FTP, incoming mail, etc.).

Their network-attached storage enables any machine to access a customer’s data. Every machine is clustered with another identical machine that will seamlessly take over if the primary unit crashes. These units are also backed up to another set of storage units that have a mirror copy of the data in case of disk failure in the primary units. An estimated 5.5 gigabits of storage are processed per second through servers.

Price

Liquid Web’s VPS plans starts from $50 / month, with 0.9 GB of Ram, 75GB storage, their price seems to be standard.

Flexibility

4 Different Plans are available, again, comparing to scalable VPS providers, their plans are not as attractive.

Support

From my personal experience, Liquid Web’s customer support is very professional, and I have noticed that their VPS reviews on the internet suggests that their support is reliable.

Data Center

Liquid Web owns and operates three private data centers in MI and AZ, US.

Up Time

Liquid Web Offers 100% SLA uptime guarantee.

OSs

Debian, ubuntu, CentOS

About The Provider (Contents From Official Site)

Liquid Web’s Virtual Private Server line is the ideal solution for clients who require the control of a dedicated server matched with the affordability and simplicity of a traditional shared hosting account. Each of Liquid Web’s VPS packages support 100 percent network uptime, VPS monitoring and a 30 minute response guarantee.

Each Liquid Web VPS package supports:

• Unlimited Accounts & Domains
• 100% Network Uptime SLA
• Unmatched control to your VPS
• Sonar VPS MonitoringEasily install forums, CMS and more
• Fully Managed Heroic Support
• Hosted in Fully Owned Datacenters
• 30 Minute Support Response Guarantee

I personally am a big fan of Cartika Hosting, I have nothing negative to say about them, although don’t just take my words for it, take a look a around the web, you will find that Cartika has a lot more positive reviews than negative. Although, a few have suggested that their control panel isn’t as simple as other hosting companies, but I think it is the least to worry about.

Price Range

Starts from $30/month

Flexibility

Cartika provides many options in VPS hosting, click the visit site button below to see for yourself

Support

24×7 Phone, eMail and Live Chat support. Response times in minutes for all inquiries.

Up Time Guarantee

Available OS

Red Hat, CentOS, Windows 2008

About Cartika

• 24x7x365 CCTV Monitored Security
• Perimeter Fencing with Automatic Gates
• Interior and Exterior Hi-Res Cameras
• SAS 70 Type II certified
• 24x7x365 manned and monitored
• Biometric authentication w/ man trap
• N+1 UPS Systems with A+B Feeds Available
• N+1 Generators
• High Priority Diesel Refueling
• 24x7x365 Network Operations Center
• Backup Power Systems – UPS and diesel generator power systems N+1
• Environmental Control – State of the art climate control systems N+1
• Fire Suppression – Pre-action dry pipe sprinkler system with clean agent fire extinguishers
• Data Centre Security – Security card and biometric access and DVR camera systems

Data Centers

Cartika has a colocation facility in the PEER 1 Data Center located at 20 Pullman Court in Toronto, and DataBank Data Center located in Dallas, Texas

Features

• 100% network uptime SLA
• Zero Packet Loss from us to our Tier 1 Backbone Providers and Peers
• Latency Below 3ms from us to our Tier 1 Backbone Providers and local Peers
• 2 hours hardware replacement SLA
• 30-day money-back guarantee
• 24x7x365 phone support

Hardware

• Dual Intel Xeon Quad-core servers
• Guaranteed availability of resources
• Guaranteed CPU share, and more when available
• Reserved RAM
• RAID-10 disk storage
• Burstable RAM to double of Guaranteed RAM
• 64-bit and 32-bit Linux and Windows images (available)
• Full root access and rebooting
• Tier-1 redundant bandwidth
• Intuitive MyCP® control panel for VPS management and reboots
• Company-owned equipment and SSAE 16 Certified & Audited data centers

Please Note

We haven’t tested Superb Internet Severs, the ratings are based what we heard and read. So please help us if you have experience with their servers.

I used photonvps for a couple of months about 2 years ago, my intention was only to test their services out. see my findings below.

Customer Service

As I am only a web developer, I wan’t not very good with server admin stuff, but their customer service representative helped me a lot to get things up and running.

Price

Needless to say their price is really competitve, starts from as little as $10 per month

Up Time

Happy enough with the quality of their servers, my site was very small, and I had no issues with at all.

Conclusion

Am I recommending PhotonVPS?

Yes and No, as I suggested on the cheap vps page, if you are not familiar with server admin and are not willing to pay for a fully managed service, then PhotonVPS is a great service and highly recommended, however, if you have a serious online business, I would suggest you to go for high end solutions, check out the top 10 vps page to find one.

Frist of all let me say that I haven’t had any experience personally with JaguarPC, so my the  review is based on third party experiences.

As I am doing the research of JaguarPC’s services, I noticed that they really value their customers as they interact with their unhappy customers on forums and online communities, they are trying very hard to satisfy every customer, and that’s the sign of a good VPS provider.

Am I recommending them?

I can’t say it without any experience with them, but based on the above findings, I will try their service out in the very near future, in the mean while, if you have had any experience with, please leave you honest comment below the post.

Note: The following content is from JaguarPC’s official site

The Support

• 24/7/365 Tech Support via Live Phone, Chat, Email, Ticket System
• 24/7/365 Proactive Monitoring
• Staff and offices onsite in the datacenter for faster turnaround
• Detailed Support knowledge base with video tutorials
• Active community forums with management participation
• Updated active company blog

Features

• VPS Managed services included with control panel
• R1soft powered Daily backups included
• Root Access/Admin with remote desktop
• Host Unlimited domains
• Unlimited inbound bandwidth

OSs

• CentOS
• Ubuntu
• Debian
• Fedora Core
• Suse
• Windows

Offered For Free

• Client/Support/Billing software Clientexec; or addon WHMCS for a few dollars more
• Moving Assitance
• VPS security and hardening
• 3 IP Addresses
• Enom Domain Reseller account

Data Centers

Atlanta, New Jersey, Dallas, Phoenix, Los Angeles, and United Kingdom

Failover and scalability

If there are hardware issues your VM just powers up somewhere else within seconds without you having to lift a finger, or can scale up resources to cope with the largest traffic spike any time.

Support

24/7 phone, ticket and livechat support.

Technical Stuff

Using Hypervisors and a redundant RAID10 SAN system in a multi-layered network.  Powered by Cisco network hardware, and can do both Windows and Linux images on the same HV’s (which was no easy feat).